Terms of Service

1. General Information

These Terms of Service govern the use of the website www.meatcraft.shop, operated by Meat Craft LTD, registered in the United Kingdom under company number 15572199.

By using our website and placing an order, you agree to these terms.

2. Products

We offer only handcrafted dried meat products, made from high-quality ingredients.
All products are fresh, with a shelf life of 1 to 3 months – they don’t sit on shelves for a year like other brands.

3. Shipping

We only deliver within the United Kingdom.
Standard delivery time is 1–2 working days.
If there is a holiday break, a notice will be shown on the homepage with the exact date of the next shipment.
Free shipping is available on selected orders.

4. Payments

We accept online payments through secure payment systems available on our website.
All prices are shown in British Pounds (£) and include VAT where applicable.

5. Returns and Complaints

Due to the nature of our products (food), returns are not accepted.
However, if you receive a damaged product or there is another issue, please contact us immediately:
📞 WhatsApp: 7436 561899
📧 Email: contact@meatcraft.shop
We will handle each complaint individually.

6. Data Protection

Your personal data is processed in accordance with our Privacy Policy.
We care about your data and do not share it with third parties without your consent.

7. Contact

Meat Craft LTD
Email: contact@meatcraft.shop
WhatsApp: 7436 561899
Website: www.meatcraft.shop